Photo I.D.


In accordance with the FTA and EOTC guidelines, the Authority recognizes that some individuals are disabled but still able to use fixed route services. These persons must use regular buses but may receive reduced fares on this service. The Authority’s current Disabled fare on fixed routes is $.50 per zone.

To obtain this reduced fare the rider must present one of the following forms of Identification: a valid Massachusetts Statewide Access Pass (issued by either SRTA or any other Regional Transit Authority in Massachusetts or the MBTA); Medicare Card from Social Security along with a photo ID; a valid ADA picture ID from any public transit agency in the United States or a Mass Commission for the Blind ID.

Where do I get a statewide access pass?

Southeastern Regional Transit Authority, 700 Pleasant Street New Bedford, MA 02740 – Bank of America Building

CITY & COUNTY EMPLOYEES: Monday – Friday 8:30 a.m. – 3:00 p.m.



Monday – Friday 10:00 am – 2:00 pm
181 Hillman Street – Building #9
Must be 59 years old or older.
If you require a different time to accommodate, please call 508-991-6250

Service Area: New Bedford Residents ONLY


The Demand Response Service is a curb-to-curb service for those individuals who are unable to use the regular buses that operate on a fixed route and time schedule. It is a comparable service to the Authority’s fixed route service. If a person can use a regular bus they do not meet the requirements for this service. They must use regular buses, but may apply for a reduced rate on these buses. (Distance from a fixed route bus route does not make one eligible for demand response service).

The Photo ID program serves New Bedford residents 59 years+ and municipal employees.

Location: Council on Aging Senior Center @ 181 Hillman Street.

Requirements: Proof of residency & ID (Passport, Birth Certificate, State ID, Social Security card, MA license or Medicare card). Appointments are required for Municipal ID’s.

Days of Operation: Tues – Fri. 9:00 am to 2:00 pm

Tel: 508-991-6250

Fee: $5.00