The mission of the Treasurer-Collector’s office is to serve, in accordance with Massachusetts General Law, as a responsible steward of the City’s funds, deposits, investments and disbursements, to collect all municipal funds and to provide friendly, efficient service to every customer doing business with the City of New Bedford.
Hours of operation: Monday – Friday from 9:00 a.m. – 1:00 p.m.
City payments may also be made at City Hall, Room 101, the Department of Public Infrastructure, 1105 Shawmut Avenue or any BayCoast Bank.
Pay online at www.newbedford-ma.gov – PAY BILLS.
Passport and photo service – Room 103: Monday – Friday from 8:00 a.m. – 12:00 p.m. For additional information visit, www.travel.state.gov.
Private utility payment (Eversource, Comcast, Verizon) accepted: Monday – Friday from 8:00 a.m. – 3:00 p.m. Cash only.
Treasury – The Treasury maintains custody of all municipal funds, including operating funds, stabilizations, trusts, enterprise, investments and all other funds not specifically allocated to other agencies by general law or special act. The Treasury department manages and oversees all city debt.
Collection – The Collection Department holds the responsibility for collecting taxes, including excise, betterment and special assessments as committed by the assessors, and all other accounts due to the City, including payments for departmental billing and water/sewer usage.
Tax Title – The Tax Title Division has the responsibility of collecting delinquent tax accounts for the city, establishing repayment agreements, foreclosing and auctioning properties, as well as overseeing the City’s Side Yard Program and bankruptcy proceedings. Dial direct – (508) 979-1429.