City Hall to reopen three offices for in-person transactions beginning Monday, August 10 from 9:00 a.m. to 1:00 p.m.

Masks and social distancing required

City Hall open 9:00 a.m. to 1:00 p.m.

Monday through Friday starting August 10

New Bedford, Massachusetts– New Bedford City Hall will reopen on a limited basis beginning Monday, August 10, 2020, in order to provide in-person services at the Treasurer’s Office, City Clerk’s Office, and Elections Office, Monday through Friday from 9:00 a.m. to 1:00 p.m.

The Sixth Street entrance will be the only public entrance to the building.

Access will be strictly limited to three first-floor offices: the Treasurer’s Office, City Clerk’s Office, and Elections Office, as these three offices conduct bill and tax payment and vital records and licenses for city residents. No appointment is needed for general inquiries and document requests at these three offices. Residents should call ahead to these or other city departments with any questions.

Clear directions will be in place to allow for safe social distancing in the building. Strong health and safety requirements will be in place at City Hall to protect residents and employees. In addition to mandatory mask use and social distancing, physical barriers have been installed to ensure the safety of visitors and city employees. Department staff have been trained on best practices to promote health and hygiene, and the building is being sanitized frequently.

Due to the pandemic, residents are still encouraged to pay any bills by mail, by phone, or online whenever possible. Payments can be made online at the City’s website,, and selecting ‘Pay Bills’ directly on the home page. To mail payments, residents can use the mailing address printed on their bills or mail their bills directly to the City Treasurer at the following address:

City Hall – Treasurer’s Office

133 William Street, Room 103

New Bedford, MA 02740

The City is committed to keeping all residents informed of the latest news. Follow the City’s social media pages, including Mayor Jon Mitchell’s and the City of New Bedford’s Facebook pages, tune in to New Bedford Cable Access on Channel 18, and visit the City website at for regularly updated news.

City departments other than Treasurer’s, City Clerk, and Elections, are still doing business by phone or online. No other city office is open to the public in-person at this time.  Residents are encouraged to contact other city departments for any services they need.

City of New Bedford – Department Phone Numbers

Assessor: 508-979-1440

Cemetery: 508-979-1550

City Clerk: 508-979-1450

Council on Aging: 508-991-6250

Election Commission: 508-979-1420

Fire (non-emergency): 508-991-6124

Health: 508-991-6199

Inspectional Services: 508-979-1540

Police (non-emergency): 508-991-6300

Traffic: 508-979-1766

Trash: 508-979-1520

Treasurer: 508-979-1430