NB Compass

Here in the City of New Bedford, we pursue excellence in the service of our residents and we are committed to a transparent process that ensures the highest level of trust in our decisions and our methods.  Through the annual budget process, the City tracks and reports annual data on the workload and efficiency of city departments. NB Compass is the online performance management tool that measures our ongoing efforts to modernize city services, strengthen the city’s economy, and improve public safety. It is our goal to improve the performance of city government by providing efficient services that meet the needs of the community, produce results, and keep New Bedford in a state of forward motion.